Privacy Policy
How we protect and use your information
1. Information We Collect
We collect only the information necessary to serve devotees and process donations:
- Contact Information: Name, phone number, and email address when you use our contact form or reach out to us directly.
- Payment Information: When you make an online donation, payment details (card number, UPI ID, bank credentials, etc.) are collected and processed entirely by our authorised payment partner. The Trust does not store any payment credentials on its servers.
- Usage Data: Standard web analytics data (pages visited, browser type, approximate location) may be collected automatically via cookies or analytics tools to help us improve the website.
2. How We Use Your Information
- To respond to your queries and contact-form submissions.
- To facilitate and record donation transactions.
- To send occasional updates about mandir events or activities (only if you have opted in).
- To improve the website experience based on usage patterns.
We do not use your information for commercial marketing, and we do not sell, rent, or trade your personal data to any third party.
3. Third-Party Payment Partner
Online donations are processed through a payment gateway operated by our authorised banking partner. When you click "Donate Online," you are redirected to a secure, third-party payment portal.
- That portal is governed by its own Privacy Policy and Terms of Service.
- The Trust is not responsible for data handling practices on the payment partner's platform.
- We receive only a transaction confirmation (amount, date, reference number) — never raw payment credentials.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data in transit. However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
5. Cookies
Our website may use basic cookies for analytics and session management. These cookies do not identify you personally. You can disable cookies in your browser settings; however, this may affect certain website functionality.
6. Your Rights
Under applicable Indian law (Information Technology Act, 2000 and rules thereunder), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after any changes constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related queries or requests, please reach us at:
Tilak Nagar Devalaya Hanuman Mandir Trust
Hanuman Mandir Chowk, Tilak Nagar, Mumbai – 400089
Email: tilaknagardevalaya69@gmail.com
Phone: +91 93724 72626